We
have laid a very well defined privacy policy for our customers to ensure their
privacy. While doing online transactions the safety of the clients is
compromised normally but it won’t happen here. Every online transaction is
protected by our privacy policy and our client’s safety is our main priority.
All
the customers are requested to go through the privacy policy before they make a
transaction on the website and agree with it. Paying through the website means
you have accepted all the terms and conditions of the website and have gone
through the privacy policy thoroughly.
Conditions for collecting and sharing
customer’s information
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The information we collect from our customers are name, age, phone
number, email id, and address. All of this information is used for official
purposes.
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No information provided by the customer is provided to any third party
service who try to make a sales through contacting them
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All the private information of the customer like card details and OTPs
are encrypted by 256 bit and are secured in our servers in order to make the
buying process easy. It saves their time while buying the medicines again and
again.
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It is the choice of the customer that they want to get registered with
the website or not. Without permission no information about the customer will
be saved.
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It is not mandatory to sign-up to the portal when you are trying to buy
the medicine.
Newsletter sign-up conditions
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If you provide your email id then you get eligible for getting our
weekly newsletter.
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Through newsletters, important information is conveyed. New medicine
launch information is also conveyed through the newsletter.
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It is not mandatory for you to sign-up for the newsletter. You can
opt-out while checking out but then you will miss out on latest offers and
information important for you.
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You will not be sent any unauthorized emails by Medspillz and your
email information is completely secure with the website.
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On completion of every transaction, an email will be sent to you with
the receipt of the medicine and delivery information.
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In case a person does not receive any email then they should check
their spam folder and mark the website mail as safe to keep receiving regular
updates.
Cookie policy of MedzPills
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There are a few cookies used on the website with the sole purpose of
easing your task of buying the medicine. It helps in faster check out by
keeping in mind your previous activities on the website.
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If you don’t want to share your activity on the website, you can opt
out from accepting the cookies.
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When you make a transaction successfully then vital information will be
saved for your faster browsing experience.
Transactions made on the website
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The payments and transactions you make on the website are protected by
a SSL gateway which is end to end encrypted. 256-bit security encryption is
activated on the website for safety of your information and payment details.
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Whenever you make an online purchase, an OTP will be sent to your
registered number to check out that you are buying the medicine or someone else
is accessing your ID without permission.
Refund and cancellation policy
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We have a well defined cancellation policy for the benefit of our
customers. When a customer places an
order online then it can also be canceled from our portal.
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The order cancellation will be accepted only if it is done within 7
days after placing the order no matter if it is a domestic order or
international.
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Any cancellation made after 7 days will not be accepted and you have to
receive the product.
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Exchange of the product can be done if you are willing to or found any
issue with the order.
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All the exchange orders will be first verified by our executives and
then the exchange will be processed.
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Cash refund is not an option provided by Medzpills. You can either get
the refund in your bank account or can accept vouchers from the website which
can be used to buy other medicines.
Review policy
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It is a humble request to every customer that they share their buying
experience with us. We can showcase your experience which will help others with
buying the medicine.
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You can review the medicine after using it, your experience with the
website interface,overall buying process and our customer service.
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We only encourage you to share your experience and reviews but it is
not mandatory. It is the user’s choice whether they want to share their
experience or not.