At MedzPills.com, we value the privacy and safety of our customers. We have implemented a comprehensive privacy policy to protect your personal information. By engaging in online transactions on our website, you agree to abide by our privacy policy. We encourage all customers to review the policy before making any transactions to ensure a clear understanding of our practices.
Collection and Sharing of Customer Information
When you use our services, we may collect personal information such as your name, age, phone number, email address, and address. This information is strictly used for official purposes related to your order and to provide a personalized experience. We do not provide any customer information to third-party services for sales or marketing purposes.
To ensure the security of your private information, we use 256-bit encryption to encrypt sensitive data like card details and OTPs. This data is securely stored on our servers to facilitate future purchases and save you time.
Customer Registration
Registering an account on our website is optional. We respect your choice, and without your permission, we will not store any information about you. You can make purchases without signing up for an account.
Newsletter Subscription
By providing your email address, you have the option to subscribe to our weekly newsletter. Our newsletters contain important information, including updates on new medicines and special offers. Subscribing to the newsletter is not mandatory, but it is a way to stay informed about relevant news and promotions. Rest assured that MedzPills.com does not send unauthorized emails, and your email information is securely stored on our website.
After every transaction, you will receive an email containing the receipt of your purchase and delivery information. If you do not receive an email, please check your spam folder and mark our emails as safe to ensure regular updates.
Cookie Policy
We use cookies on our website to enhance your browsing experience and streamline the process of buying medicine. These cookies remember your previous activities on the site and help facilitate a faster checkout process. If you prefer not to share your activity on the website, you can opt out of accepting cookies.
Transactions and Payment Security
All payments and transactions made on our website are protected by an SSL gateway with end-to-end encryption. Our website employs 256-bit security encryption to safeguard your personal and payment information. This ensures a secure and safe purchasing experience.
To verify the authenticity of online purchases, we send a one-time password (OTP) to your registered phone number. This additional step ensures that you are the authorized user making the purchase.
Refund and Cancellation Policy
We have a well-defined cancellation policy in place for the benefit of our customers. You can cancel your order through our portal within 7 days of placing it, regardless of whether it is a domestic or international order. However, please note that any cancellation requests made after 7 days will not be accepted, and you will be required to receive the product.
If you encounter any issues with your order, you may request an exchange. All exchange orders will be verified by our executives before processing the exchange. Please note that cash refunds are not available. Instead, you can choose to receive a refund in your bank account or accept vouchers from our website, which can be used for future purchases.
Review Policy
We appreciate and encourage customers to share their buying experiences with us. Your feedback and reviews help other customers make informed decisions. You have the option to review the medicine, the website interface, the overall buying process, and our customer service. However, sharing your experience is entirely voluntary, and you are under no obligation to provide a review.
Use of Personal Information
We collect and use personal information provided by customers solely for the purpose of fulfilling orders, delivering products, and providing customer support. This may include your name, age, phone number, email address, and address. We do not disclose or sell customer information to third-party services for sales or marketing purposes.
Data Security Measures
We prioritize the security of your personal information and have implemented measures to protect it from unauthorized access or disclosure. We use 256-bit encryption to encrypt sensitive data, such as card details and OTPs, during transmission. Additionally, we maintain secure servers to store and protect your information.
Data Retention
We retain customer information for as long as necessary to fulfill the purposes for which it was collected, as required by law, or as necessary for our business operations. If you wish to have your information removed from our systems, please contact us using the information provided below.
Third-Party Services
In order to provide our services effectively, we may engage with third-party services that assist in the processing or delivery of orders. These third parties may have access to customer information, but only to the extent necessary to perform their functions. We ensure that any third-party services we engage with have privacy practices consistent with our own.
Legal Compliance
We comply with applicable laws and regulations regarding data protection and privacy. This includes regulations such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where applicable.
User Rights
You have the right to access, correct, or delete your personal information held by us. If you would like to exercise any of these rights or have any privacy-related inquiries or requests, please contact us using the information provided below.
Age Restrictions
Our website is intended for individuals who are at least 18. If you are under the specified age, please refrain from using our services.
Changes to the Privacy Policy
We may update our privacy policy from time to time. Any changes made will be effective immediately upon posting the revised version on our website. We encourage you to review the privacy policy periodically to stay informed about our data practices. Your continued use of our services after any changes are made constitutes your acceptance of the updated privacy policy.
Contact Information
If you have any questions, concerns, or requests regarding our privacy policy or the handling of your personal information, please contact us at:
Email: service@medzpills.com
Phone: +1 (609) 878-0403
Postal Address: 32, Sitabuldi, Nagpur-440012, India.